Managed VPS Plans - Frequently Asked Questions
What is a VPS?VPS stands for Virtual Private Server. It basically takes one big server with a lot of processing power and splits that up into multiple, virtual environments. In this way a VPS is much like a dedicated server, except you don't get the full resources of a dedicated server, but it costs much less than a dedicated server. By providing a virtual system, administrators of the big server (called a host node) are able to rapidly deploy new virtual environments and isolate these virtual environments from one another. Basically you can think of a VPS as a dedicated-like server at a fraction of the cost.
Why do I pay a prorated portion today?
Our VPS systems are billed on specific dates throughout the month. Because of that you will pay a prorated portion of the monthly fee today, that will get you to your next billing date. The specific amounts and billing dates are given when you select a VPS plan on the order form.
What is included in your management system?
In addition to DirectAdmin, our management system includes various server hardening tasks, operating system specific package and security updates, service monitoring, DNS management, Web Server Optimizations, WordPress management, and our top-rated support.
What services are provided with DirectAdmin?
DirectAdmin is a feature rich control panel and backend software for your server. It includes Apache for handling and displaying your website, Exim for handling email, Dovecot for IMAP and POP3 services (retrieving your email), and Pure-FTP for FTP services so you can upload your website.
Do you provide root access for your managed VPSs?
We do not provide end-user root access to our managed VPS systems. The reason for this is that we cannot insure system quality if root access to a server is given out. Root access enables those users to install whatever they want on the VPS. This may be something that conflicts with the software we put on the server or that is malicious in nature. If someone other than our trained server administrators have root access to the server, then we can no longer vouch for the security of the server.
Our target audience with our VPS offerings is for web hosting users who are exceeding the limitations that shared web hosting can offer or just want to further isolate their websites from others on a shared web hosting server. For these users, the everyday task of managing a server can be daunting and put their server and website in a difficult spot if they do not know what they are doing. Our server administrators have years of experience working with web hosting specific software stacks and know how to maintain, secure, and optimize a web hosting server for your needs.
If you do require root level access, you will want to consider an unmanaged service. Contact Us and let us know what your specific needs are. We may have some unmanaged plans that may work for you. Keep in mind, with an unmanaged server you will be responsible for it's upkeep.
How do I manage accounts with a DirectAdmin VPS?
When you sign up, you will be given access to your DirectAdmin control panel. From there you can create, delete, and modify your web hosting accounts as you see fit.
Are there any mail limit restrictions?
Our managed VPS plans will come with a default 100 mail limit per hour per account, but this limit can be increased or disabled entirely.
Will the OS space count against my disk space?
Yes. Generally speaking an Almalinux + DirectAdmin install will take up less than 10GB of disk space. This amount can vary from time to time because applications get updated and changed, so their true size is always changing.
Do I need a VPS? What is the market for VPS plans?
A VPS is typically a step up from shared web hosting. This depends a lot on the VPS plan that you order. If you find your website being bogged down by other accounts on a shared hosting web server, then a move to a VPS may be best for you. If your website is the one that is bogging down a shared hosting web server, then moving to a VPS can isolate your account so that it does not affect other accounts. The market for VPS also fits for other users who are looking for dedicated server capabilities, but without the budget for a dedicated server.